@book{8016,
	author = {ANUPINDI RAVI, CHOPRA SUNIL, DESHMUKH SUDHAKAR , MIEGHEM JAN A VAN, ZEMEL EITAN},
	title = {MANAGEMENT BUSINESS PROCESS FLOWS },
	publisher = {PEARSON},
	year = {2019},
	address = {UTTER PRADESH},
	edition = {3}
}