00257nam a22000977a 4500020001900000082001000019100004100029245006400070260001700134300000800151  a978-9812531636  a658.5  aVONDEREMBSE MARK A , WHITE GREGORY P  aOPERATIONS MANAGEMENT bCONCEPTS, METHODS , AND STRATEGIES   bWILEY c2004  a480