FROST, RAYMOND, STRAUSS, JUDY creator text PHI monographic E-Marketing in Context Past, Present, and Future Strategic E-Marketing and Performance Metrics The E-Marketing Plan . E-Marketing Environment Building Inclusive E-Markets Ethical and Legal Issues E-Marketing Strategy E-Marketing Research Consumer Behavior Online Segmentation, Targeting, Differentiation, and Positioning Strategies E-Marketing Management Product: The Online Offer • Price: The Online Value _ The Internet for Distribution E-Marketing Communication Tools . Engaging Customers with Social Media Buying Digital Media Space Customer Relationship Management .. Internet Penetration Worldwide as of April 30, 2010 978-8120345010