MAHADEVAN B creator text PEARSON monographic UNDERSTANDING OPERATIONS Operations Management: Trends and Issues Operations Strategy DESIGNING OPERATIONS Process and Capacity Analysis Design of Manufacturing Processes Design of Service Systems The Product Development Process Project Management Total Quality Management OPERATIONS AND THE VALUE CHAIN Supply Chain Management Facilities Location Sourcing and Supply Management Inventory Planning and Control PLANNING AND CONTROL OF OPERATIONS Demand Forecasting Aggregate Production Planning Resources Planning Scheduling of Operations Lean Management Six-Sigma Quality Control Maintenance Management 978-8131730706